Monday, November 07, 2005

fraudulent charges on my credit card

going over my credit card statement I found that I've been charged for services i never ordered. The first time I didn't think much of it because I thought that it my have been for a book or something I bought at amazon.com and that was just the name of the seller and I didn't look into it in more detail.
Around the same time I was hardly using that credit card anymore and had all my bills directed to another card. I should have paid more attention and checked my balance more often!
Not only was I charged around $25 for this service for about 4 months but because of my balance being so close to my credit limit, I was also charged overdraft and late payment fees when the balance finally did go over the limit because of those charges!
I found out that it's a scam by reading endless reports about the same thing happening to people who reported it on
http://www.ripoffreport.com
so i wrote a report myself to let people who read about it know how i had been tricked and and hopefully they don't get fooled. i also talked to the fraud department at my bank and they were very helpful. the nice lady said that the fraudulent charges in question will be reversed and they will investigate this case. she also closed the account and advised me to cut up my credit card which i did. they'll be sending me a new one within 2-3 weeks.
i also emailed the customer service from which i was being charged and said that they've charged me for something i didn't want and asked nicely how i can get out of this mess.
the answer i got was something like "you ordered this service when you ordered something on another website and you agreed to pay the membership fees by the same payment method as as you used on this other website." so basically this other company gave this fraudulent service my credit information.
so now i hope by closing down my credit card, reversing the charges and an ongoing investigation i've finally put an end to this nonsense!